Account recovery
Forgotten your password? That is easily fixed.
Tell us the email address on your account and we will send you a link to choose a new password. The link works once and expires after an hour.
Not receiving it?
- Check the spam or promotions folder — the message comes from our clinic mailbox.
- Make sure you are using the address you registered with, not a newer one.
- Give it a couple of minutes; mail can take a moment to arrive.
Still stuck? Call the clinic on 0917 642 8333 and we will verify you another way.